New Customers:

Not bought a policy yet? Challenge us to get you a great deal on your insurance.

For Car Insurance call

0800 466 1558

For Home Insurance call

0800 466 1559

For Travel Insurance call

0800 466 1561

For Bike Insurance call

0800 466 1560

For Commercial Vehicle Insurance click here

For Taxi Insurance click here

Existing Customers:

For all queries relating to an existing policy please contact your local Open + Direct Branch who will be happy to help with:

• Changes to your policy
• Payment queries
• Renewal enquiries
• Cancellations
• Quote requests

Your Local Branch:

You can find details of your local branch in your policy documents. Alternatively, use our  Branch finder.

If you have a complaint

If you have a complaint please contact our Customer Assistance Team in writing to Open + Direct Complaints, Swinton House, 6 Great Marlborough Street, Manchester M1 5SW or by telephone on 0845 168 3676.