Need to get in touch?

Use the relevant contact details below and you'll be through to our friendly team who'll be happy to help.

New Customers:

Not bought a policy yet? Challenge us to get you a great price on your insurance.

For Car Insurance

Get a quote here
Or call 0800 466 1558 for deals that are not available online


For Home Insurance call

0800 466 1559


For Travel Insurance call

0800 466 1561


For Bike Insurance call

0800 466 1560

For Commercial Vehicle Insurance click here

For Taxi Insurance click here

Existing Customers:

For all queries relating to an existing policy please contact your local Open + Direct Branch who will be happy to help with:

  • Changes to your policy
  • Payment queries
  • Payment enquiries
  • Cancellations
  • Quote requests

If you bought your policy online please call 0800 954 3763.

If you bought your policy over the phone or in branch please call your local branch.

Your Local Branch:

You can find details of your local branch in your policy documents. Alternatively, use our Branch finder.

If you have a complaint

If you have a complaint please contact our Customer Assistance Team in writing to Open + Direct Complaints, Swinton House, 6 Great Marlborough Street, Manchester M1 5SW or by telephone on 0845 168 3676.

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